Hello, and thank you for your interest in YoLink! My name is Eric and I manage our web store. Before I was an employee, I was a customer. Right away, I was impressed with the quality, and I was equally impressed with the customer service. It is true that we "strive to provide the best smart home products, at the best pricing, with the best customer support." 

Please take a look around, and if you can not find what you are looking for, if you have a question, or just want to chat about smart home and automation, please feel free to email me by clicking here:

YoLink is different from the other brands. In addition to significantly longer wireless range, the individual devices do NOT connect directly to the internet, only the Hub does. This makes your system more secure, and also does not bog down your WiFi with additional devices, as well as removes your dependence on what may be a limited WiFi coverage area in your home, property or business.

The YoLink Hub is the gateway to the internet for your YoLink devices. The app will NOT work and full functionality of your devices will NOT be available without the Hub. If you are purchasing your first YoLink system, please purchase a Hub separately or as part of one of our convenient starter kits.