RETURNS & EXCHANGES POLICY
If you are not 100% pleased with your purchase, please let us know, so that we can make it right. But if you wish to return your purchase for a refund, please note the following:
We have a 60 day return policy. The period begins when you receive your purchase. If 60 days have gone by since this time, unfortunately we can’t offer you a refund or exchange.
To be eligible for the maximum refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Re-stocking fees may be applied if the returned item is opened, missing items, and/or not in re-sellable condition.
Shipping charges and any brokerage or import fees or other fees associated with the delivery or shipment of your order is not refundable. A return authorization number is not required, but we recommend that you contact us by email before shipping your order back to us.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You are responsible for returning or shipping the item(s) to us at your expense. Charges or costs associated with returning the item to us is not eligible for a refund.
To return your purchase, ship to:
15375 Barranca Parkway, Ste. J-107
Irvine, California 92614
Please include the following information with your returned items:
Your name, email, phone number and original order number(s), and the reason for returning the item(s), or a reference to a previous communication with us.
This policy applies to purchases made on our website, only. Consult the appropriate e-commerce website for their return policy terms. You are encouraged to contact us at any time, if you encounter difficulties.