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Power Strip


Product Support


Frequently-Asked Questions

The YoLink Power Strip is not working as expected. Is there a workaround?

Please press the power button on the power strip and listen for a clicking sound. If there is no sound, it may indicate a problem with the power strip. Please contact YoLink customer support with your findings. They will be able to provide further assistance and potential solutions for your situation. Please kindly note that the inductive load greater than 2amps can not be plugged into the power strip. The power strip only supports 2 amps inductive load and 10 amps resistive load.

Is there an electrical limit on the YoLink Power Strip?

Yes, the YoLink Power Strip has specific electrical limits for safe operation:

Input: 100-120V AC, 60Hz

AC Power Output: 100-120V AC, 10A MAX (Resistive), 2A MAX(inductive)

USB Power Output: 5V DC, 2.1A

It's essential to adhere to these limits to ensure proper functioning and avoid potential safety hazards.

Can the YoLink Power Strip work with other brand smart devices?

The YoLink Power Strip offers remote control through the YoLink app, timer and scheduling functions, and the ability to create smart scenes and automation between the Power Strip and YoLink sensors. It is also compatible with Alexa, Google Assistant, and IFTTT.

If other brand smart devices support Alexa, Google, or IFTTT, you can create routines or applets to control the YoLink Power Strip in conjunction with those devices. This allows for seamless integration and expanded smart home functionality.

Why does the YoLink Power Strip keep disconnect frequently?

There are two possible reasons:

Incomplete device status loading due to poor mobile phone network connectivity. Ensure that your mobile phone has a strong and stable network connection for optimal performance.

Insufficient interval time between device operations. If the device is operated too quickly or repeatedly, it may not fully respond, leading to connectivity issues. Ensure that the interval time between operations is more than 6 seconds to avoid this problem.

Can I control the YoLink Power Strip remotely?

Yes, the YoLink Power Strip can be controlled remotely using the YoLink smartphone app, allowing you to turn the connected devices on and off from anywhere.

Can I create smart scenes and automations with the YoLink Power Strip?

Yes, you can set up smart scenes and automations for the Power Strip using the YoLink app.

Is the YoLink Power Strip compatible with voice assistants like Alexa and Google Assistant?

Yes, the Power Strip works with both Alexa and Google Assistant, allowing you to use voice commands to control it.

Can I integrate the YoLink Power Strip with IFTTT?

Yes, the Power Strip works with IFTTT, enabling you to create custom applets for turning the plug on or off.

What is the maximum number of Controllers I can pair with a YoLink Power Strip?

With YoLink Control, there is no strict limit to the number of Controllers you can pair with Power Strip. However, for optimal performance, we recommend linking up to 128 devices.

If there is a power outage and the power is restored, will the YoLink Power Strip automatically turn back on?

You can customize the power-on behavior in the YoLink app. Go to the Device screen, tap the three dots in the upper right corner to access the Device Details screen, and select "Power on status." From there, you can set the Power Strip to turn back on to its previous state (last state), turn all on, or turn all off.

How can I delete scheduled items in the YoLink app?

To delete a scheduled item in the YoLink app, simply swipe left on the schedule you wish to remove. This action will delete the selected schedule.

Can I see the remaining time for the timer on the YoLink Power Strip?

Yes, make sure your YoLink app is up to date. The remaining time for the timer should be displayed on the device screen within the app.

What is the difference between the schedule and timer functions in the YoLink app?

The timer function in the YoLink app is designed for one-time events, whereas the schedule function is for setting up recurring events. Both of these settings are saved in the device itself, allowing them to function even without an internet connection.

What is the YoLink Power Strip?

The YoLink Power Strip is a smart power strip featuring multiple electrical outlets and USB charging ports, designed for convenient charging of devices and remote control of your home appliances

Can I use the YoLink Power Strip with high-wattage appliances?

The YoLink Power Strip is designed to handle standard household appliances. However, please refer to the manufacturer's specifications and guidelines for maximum wattage and load capacity.

Does the programming work when the internet is down?

If the internet is disconnected, remote control of the YoLink Power Strip through the app will not work. However, schedules and timers saved in the device itself will continue to function. YoLink Control, which allows you to use the YoLink Remote to turn the Power Strip on or off, can also operate without an internet connection.

 I could not find an action or connection for the Power Strip on IFTTT. Is there a workaround?

The YoLink Power Strip works with IFTTT as a triggered device. When you are setting up an IFTTT applet, you can find the YoLink Power Strip under the "Then" section. Look for the "Turn on/off outlet" action, where you should be able to find and select your YoLink Power Strip.`