Eric with YoLink here. I hope you found everything you're looking for and got your questions answered!
I was a customer before working here, and I know it's a big decision, sometimes, to take that first plunge. But I assure you, you can stop shopping around. You've found a company that makes great smart home products, at great prices, with the industry's best customer support. (That's what won me over)
Our products are extremely well-made and are designed to be easy to install or set up, and easy to use, and they should provide you with years of reliable operation. We want our customers to be satisfied (so you keep buying more devices, and you refer others to YoLink; no secret there!), so if you ever have a need to replace a defective device, we will make it right.
Combine that with the smart home industry’s best warranty (two years) and the longest wireless range (1000 feet), and we nearly have a product that sells itself. But, after looking around, if you have any remaining questions, or need a little guidance, we are here for you!
We know that not everyone loves technology and apps as much as we do. We are skilled with supporting both the technophile and the technophobe. You may be a twenty-something, raised on tech and apps, looking to make everything in your home smart, or a sixty- or seventy-something just trying to get the Christmas lights scheduled properly, we can help you!
I’ve put together some helpful links below. Let’s start with our contact info.
Our email, service@yosmart.com is the best way to reach us, for all matters, nearly 24/7
Our customer support phone number is
1-949-825-5958
We answer our phones between
9 AM and 6 PM Pacific Time (California, USA)
Our mailing address is at the bottom.