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X3 Outdoor Temperature Sensor

YS8014

Product Support

Documentation

Frequently-Asked Questions

Is the YoLink YS8014 temperature sensor waterproof?

Yes, the IP rating is IP67.

What are the expected battery durations for the Yolink X3 Outdoor Temperature & Humidity Sensor (YS8015) and the X3 Outdoor Temperature Sensor (YS8014)? 

They have a five-year battery life under normal conditions.

What is the temperature range supported by the probe on Yolink's temperature controller equipped with a probe (YS8004 and YS8014)?

A redesigned temperature sensor with a probe will be launched by the end of the second quarter of 2024, capable of operating within a range of -80 degrees to 200 degrees.

The sampling interval set by Yolink X3 Outdoor Temperature Sensor (YS8014) is 5 minutes, but why is the API data report half an hour?

The device does not directly report API data after each sampling but combines the data at reporting intervals. Usually, the six sampling data are merged and reported uniformly.

What is the battery life for Yolink Temperature & Humidity Sensor (YS8003, YS8004) and Temperature Sensor (YS8005)?

Under normal conditions, these sensors boast a two-year battery life. However, placing them in a freezer can significantly shorten this lifespan to one year or even less. In the case of YS8003, which employs two alkaline batteries rather than two lithium batteries, the reduction may be even more pronounced, potentially lasting around 9 months.

 I have the hub already set up and online. I added a temperature sensor but it is showing offline.

 Once you set up the network for your YoLink hub, please press the "set" button on the temperature sensor to activate your temperature sensor.

I need to replace the batteries in my YoLink thermometers. When they die, and I replace the battery, they never come back on again. How do I fix this?

 Please try the following steps:


Remove the old batteries.


Press the button several times to discharge any capacitors.


Install brand new non-rechargeable batteries.


If this doesn't work, please contact YoLink support for further assistance.

 Is it possible to set a specific temperature for YoLink temperature sensors to trigger an alert?

 In the YoLink App, you can set up alert ranges for temperature sensors, but you cannot set a specific temperature for the sensors to trigger an alert. Once you have set up the alert range, the app will notify you when the temperature or humidity is outside of the range you have set.

 How can I calibrate a YoLink temperature sensor?

If you believe that your YoLink temperature sensor is not very accurate, you can try calibrating it by comparing its readings to those of another accurate temperature-measuring device. However, it is difficult to determine which device is absolutely accurate. YoLink sensors are calibrated at the factory and are guaranteed to be accurate, they use SENSIRION chips.

How do I set the high and low temperature ranges outside of which I would get a notification?

To set up temperatur ranges for notification on the YoLink app, follow these steps:


1. Open the YoLink app and select the sensor device you want to set up.


2. Tap the three dots in the upper right corner to access the Details screen.


3. Tap Alert to go to the alert screen.


4. Set up the desired alert range for temperature (tap the pencil icon to set up the temp range easily).


5. Make sure the related strategy is enabled for app/email/SMS notification. To check the strategy settings, tap "View your alarm strategies" and select the related strategy.


6. Verify that YoLink app notifications are allowed in your phone settings, your email address is verified to receive email notifications, and your phone number is added to receive text message notifications. You can check your email and phone number settings in the YoLink app by tapping Menu (upper left) -> Settings -> Account.


Once you have set up the desired temperature ranges and notification settings, you will receive alerts if the sensor detects values outside of the specified range.

Are there compatible thermowell suggestions or necessary parameters information?

The Outdoor Temperature Sensor (YS8014) uses high-precision low-temperature floating resistors on its matching board, with clearly defined resistance and B values. If your thermocouple's parameters match ours exactly, it can be replaced. Our matching line has resistance values of 10K+/-1% and B values of 3950+/-1%.

Can the device work on Alexa?

Yes, the YoLink YS8004 temperature sensor can be used with Amazon Alexa and Google Assistant. You can link your YoLink account to your Amazon Alexa or Google Assistant account to enable voice control. However, the sensor will not be able to be used for Alexa routine. Users can only ask for the sensor’s value through the voice control.

How do I refresh the data? 

To refresh the data for the YoLink YS8004 temperature sensor, you can either manually refresh it by pressing the "Set" button on the back of the sensor or wait for it to refresh automatically. The sensor data will be automatically refreshed in the following situations:


The SET button has been pressed.

At least 0.9°F (0.5°C) change over a period longer than 1 minute.

At least 3.6°F (2°C) change within 1 minute.

Device alert level reached or restored to normal range.

The data will be refreshed automatically once an hour.

If you want to manually refresh the data, simply press the "Set" button on the back of the sensor, and the data will be updated immediately in the YoLink app.

What are some available Alexa commands for YoLink sensors?

One example of an Alexa command for YoLink sensors is to edit the name of the sensor in the Alexa app and then ask Alexa about the temperature. For instance, if you rename a sensor to "Pool" in the Alexa app, you can then ask Alexa, "Echo, what is the Pool temperature?" to receive the temperature reading from that sensor.

 How can I change the temperature unit on Google Home from Celsius to Fahrenheit or vice versa?

To change the temperature unit on Google Home, follow these steps:


1. On the Google Home screen, tap "Settings".


2. Tap "Google Assistant".


3. Tap "Manage all assistant settings".


4. Scroll down to "Weather" and tap it.


5. Choose the temperature unit you prefer, either Celsius or Fahrenheit.



For YS8014, the recording interval is set to 5 minutes. However, the app displays temperature readings taken 24 minutes ago. Why is that?

When the device doesn't detect sudden or unusual temperature changes, especially in an environment with consistent temperatures, it gathers temperature data every five minutes. This data is then consolidated and reported uniformly at the set reporting interval. Typically, six sampled data points are merged and sent to the cloud. Users can track temperature trends over time using the temperature history data.

How do I change the temperature unit for the sensor?

Please short-press the “Set” button on the back of the sensor to change the temperature unit.

I cannot connect IFTTT to temperature sensor; it does not show on device choices. Please advise.

Please update the YoLink app and the IFTTT to the newest version just in case. Please re-link your YoLink account to IFTTT and sync the device. (choose the T&H sensor list). Then go to create the applet to try again.

Is a calibration certificate available for the YoLink sensor?

No, YoLink does not provide a certificate of calibration for its sensors, as they are fully calibrated at the factory and are guaranteed to be accurate without the need for additional calibration. Therefore, there is no calibration certificate available for the YoLink sensor.


For your reference, The YoLink temperature/humidity sensor uses very high-end digital sensors inside. (SENSIRION-SHTC3)

 I have a thermometer that doesn't seem to be working. When I shake it, I hear a rattling noise. What should I do?

First, try pressing the button to see if the thermometer screen will light up or not. If it doesn't, open the battery cover and replace the battery. The rattling noise could be the sound of the thermometer's antenna resonating, which is normal and won't affect its performance. However, it could also be a sign of hardware failure. If replacing the battery doesn't solve the problem, please contact YoLink Customer Support for further assistance.

How do I refresh the data?

To refresh the data for the YoLink YS8003 temperature humidity sensor, you can either manually refresh it by pressing the "Set" button on the back of the sensor or wait for it to refresh automatically. The sensor data will be automatically refreshed in the following situations:


The SET button has been pressed.


At least 0.9°F (0.5°C) change over a period longer than 1 minute.


At least 3.6°F (2°C) change within 1 minute.


At least 5% change over a period longer than 1 minute.


Device alert level reached or restored to normal range.


The data will be refreshed automatically once an hour.


If you want to manually refresh the data, simply press the "Set" button on the back of the sensor, and the data will be updated immediately in the YoLink app.

Why is there no log data available in the YoLink app?

If you are referring to the lack of log data in the app's History section, this is because the History tab only displays high/low temperature/humidity alerts. However, if you need access to more detailed sensor logs, you can tap the "More" button in the app to download a chart of the sensor data.

How do I download my history data?

Please go to the temperature sensor page -> Please click "more"-> set the time period "weekly, daily, years"-> and click export to download the data from the YoLink app. After that, please send the file to your email after downloading the file to your phone.

How do I factory reset the temperature sensor?

Factory reset will erase all of your settings and restore it to factory defaults. After the factory reset, your device will remain in your Yolink account. Please hold the SET button for 20-23 seconds until the status light blinks red and green alternately, then, release the button (Hold the SET button longer than 23 seconds will ABORT the factory reset operation). Factory reset will be complete when the status light stops blinking.

How do I troubleshoot connection issues with my temperature sensor?

If you experience connection issues with your temperature sensor, try the following steps:


a. Ensure that your YoLink Hub is connected to the internet and powered on.


b. Check the distance between the temperature sensor and the YoLink Hub, and move them closer if necessary.


c. Replace the batteries in the temperature sensor if they are low.


d. Restart the YoLink Hub by unplugging it, waiting for 30 seconds, and plugging it back in. e. If the problem persists, contact YoLink Customer Support.



I am using YoLink sensors in a freezer, but the battery life is not accurately reported in cold temperatures. When I pulled the sensor out and let it sit on the counter for a while, it started reporting full battery life. What is battery life when placing sensors in freezers? 

For YS8004, YS8005 and YS8006 temperature sensors, YoLink uses lithium batteries. Due to the characteristics of lithium batteries, the voltage fluctuates greatly in cold environments, which can cause the battery level to show low even if the battery capacity is actually high. However, the engineers have confirmed that this won't affect the actual battery life of the sensor. In extreme temperatures, the actual battery life of the sensor may last longer than what is shown in the app. They can help you update the firmware to 0409/0509 or newer, which optimizes the battery level display. Before updating the firmware, please place the sensor in a room-temperature environment. If the batteries do not return to full level after taking the sensor out of the freezer, please take out the batteries and measure the battery voltage, and feel free to contact YoLink support team.

 Is it normal for the temperature in a freezer to fluctuate by 10-15 degrees Fahrenheit in either direction?

Yes, it is normal for the temperature in a freezer to fluctuate by up to 10-15 degrees Fahrenheit in either direction. This is because the environment inside the freezer is not constant, and factors such as the frequency of opening the door, the amount of food stored inside, and the freezer's defrost cycle can all affect the temperature. Please set the appropriate alert range to avoid the false alarms.

Will the battery life of alkaline batteries be significantly reduced if stored in a refrigerator (not the freezer)?

Yes, the battery life of alkaline batteries will be significantly reduced if stored in an environment below 32°F (0°C). However, if stored above 32°F, the reduction in battery life will not be as significant.

 I have a temperature sensor with probe. Can I put whole sensor inside freezer?

 Yes, you may do that. But we highly recommend you can put the sensor base into a zip-lock plastic bag for protection and leave the probe outside the bag before you place it into the freezer.

One of my YoLink devices is constantly reporting a low temperature in the freezer, even though I don't care how cold it is. How can I stop receiving these alerts?

You can go to YoLink App->Sensor screen->Device Details screen->Alert to swipe to left to set up unlimited low-temperature alert, then you won't receive low temp alert.