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IR Remote

YS4803-UC

Product Support

Documentation

Frequently-Asked Questions

What is the YoLink Smart IR Remote?

 The YoLink Smart IR Remote is a device that allows you to copy all frequencies of a 38k infrared remote control. It can be used as an All-in-one IR remote controller for devices such as TVs, DVDs, and other infrared appliances.

 How can I disable the beep in my YoLink IR Remote?

To disable the beep in your YoLink IR Remote, you'll need to contact YoLink customer support and provide them with your device's EUI number. They will assist you in updating the firmware version, after which you can disable the beep sound.

What is a 38k infrared remote?

A 38k infrared remote is a type of remote control that uses infrared signals to communicate with devices such as ceiling fans.

Will the YoLink Smart IR Remote work with any brand of device that uses a 38k infrared remote?

The YoLink Smart IR Remote is designed to replicate all frequencies of a 38k infrared remote, so it should work with most brands of devices that use this type of remote control. However, it's always a good idea to check the compatibility of your specific device before purchasing the YoLink Smart IR Remote.

How does the YoLink Smart IR Remote work?

The YoLink Smart IR Remote is a learning-type infrared transponder. During the installation process, the remote "learns" the IR signals of the device you want to control, such as an air conditioner. There are no preset remote-control buttons.

What is the infrared remote distance of the YoLink Smart IR Remote?

The infrared remote distance of the YoLink Smart IR Remote is 7~8m (23-26ft) without obstacles.

Can the YoLink Smart IR Remote be used without the YoLink App?

No, the YoLink Smart IR Remote requires the YoLink App to control infrared appliances remotely.

Is the YoLink IR Remote directly compatible with Alexa?

 No, the YoLink IR Remote is not directly compatible with Alexa. However, you can still use Alexa to control your YoLink IR Remote through a workaround using YoLink scenes and Alexa routines.

Does the YoLink IR Remote support YoLink Control-Device to Device Tech?

No, the YoLink IR Remote does not support YoLink Control-Device to Device Tech.

What is the key code value of an air conditioner remote control?

The key code value of an air conditioner remote control is a set of data that corresponds to a specific set of operations, such as changing the mode or temperature.

How does the YoLink Smart IR Remote learn the key code value of an air conditioner remote control?

During the learning process, the YoLink Smart IR Remote records the key code value of each key on the air conditioner remote control. This allows the YoLink Smart IR Remote to replicate the same set of operations as the original remote control.

How many buttons can be copied to each controller?

The maximum number of buttons that can be copied to each controller is 64.

 Is there a limit to the number of remote controllers that can be added to the YoLink Smart IR Remote?

No, there is no limit to the number of remote controllers that can be added to the YoLink Smart IR Remote.



What could be causing the lack of action on the infrared appliance?

The lack of action on the infrared appliance could be caused by a weak signal between hub and IR Remote, a dead battery in the Smart IR Remote, or an obstruction between the Smart IR Remote and the device being controlled.

Can I remove a remote controller from the YoLink Smart IR Remote?

Yes, you can remove a remote controller from the YoLink Smart IR Remote by swiping left to delete it from the YoLink App.

How can I troubleshoot copying issues on the YoLink Smart IR Remote?

To troubleshoot copying issues, restart the YoLink App and try copying again. If that doesn't work, move the YoLink hub closer to the Smart IR Remote and the remote controller being copied. Also, make sure the Smart IR Remote has fresh batteries installed. If copying still fails after troubleshooting, please contact YoLink customer support for assistance.