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Contact Us 

Can't find what you're looking for? Reach out to us for help.

Have a question? Visit our FAQ. Looking for support about a specific product? Please check out the resources available on our product support page. If you still require assistance, feel free to contact us! 

Get in Touch With Us

Email 

service@yosmart.com

Phone 

Office: (949) 825-5958

Support: (831) 292-4831


Please note that US-based phone support is available during our Lake Forest, California office hours: 9AM - 5PM Pacific, Monday through Friday.


International phone support is provided outside of business hours, but calls placed at this time may not receive a reply until the following business day, depending on agent availability.

Business Hours

Monday through Friday, 9AM to 5PM Pacific

Address

25172 Arctic Ocean Drive, Suite 106

Lake Forest, CA 92630

You are welcome to visit our corporate headquarters, store, and warehouse facility in Lake Forest, California during business hours! (If looking for a specific employee, please call ahead).


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Contact Tech Support 

Fill out our contact form to request to be contacted by a customer support agent, as well as for general customer service requests, and we'll aim to get back to you within 24-48 hours. 


Please provide the requested information and as much additional information as you can so that we may provide an answer as quickly as possible. If you believe a product needs to be replaced, please provide proof of purchase so that we can verify warranty coverage, in the form of the purchase invoice number or order number.


If your matter is urgent, we suggest emailing us directly at service@yosmart.com or calling us at 831-292-4831. For non-tech related queries, please fill out the Non-Tech Request form below. 

Name:

Email:

Phone:

App Username:

Your Message:

Preferred method of contact:

Provide your preferred time range to be called (if applicable) and your time zone:

If you think you may need a replacement product, please provide your proof of purchase (Amazon invoice number, website order number, etc.)

Non-Tech Support Type Request

Do you have a question not related to tech support? Please fill out this form to send us a message. 

Name:

Phone:

Email:

App Username:

Message: