This store requires javascript to be enabled for some features to work correctly.

Garage Sensor

YS7706-UC

Product Support

Documentation

Frequently-Asked Questions

Q: Does Garage Door Sensor support YoLink Control?

A: Yes, the Garage Door Sensor is designed to work exclusively as a controller in YoLink Control, allowing it to manage other YoLink devices in your smart home setup.


Q: Can I check the status of my garage door with Google Assistant?

A: Yes, you can check the status of your garage door with Google Assistant by saying "Hey Google, is the garage door open?" or "Hey Google, is the garage door closed?".


Q: What is the voice command of garage door to query status in Alexa?

A: You should say "Echo, is the garage door opened?"


Q: Can I use the YoLink Garage Door Sensor as a trigger device in IFTTT?

A: Yes, you can use the Garage Door Sensor as a trigger service in IFTTT by setting it up as an "IF" condition in your applet.


Q: Does YoLink Garage Door Sensor have audio alarm?

A: Sorry, the YoLink Garage Door Sensor itself does not alarm, you can consider YoLink SpeakerHub or Siren Alarm or Alexa routines.


Q: My Garage Door Sensor is stuck at 0.2% while upgrading the firmware. Is there a workaround?

A: Yes, there is a workaround. Please remove the batteries from the YoLink Garage Door Sensor, press the set button several times, and then reinstall the batteries. Test this solution multiple times. If the issue persists, please contact YoLink customer support for further assistance.


Q: My YoLink system indicates that my garage door is "opened" when it's actually "closed," and vice versa. How can I fix this?

A: Please follow these troubleshooting steps:

Verify that the garage door sensor is installed correctly. What is the device's condition when the garage door is closed?

Press the SET button on the garage door sensor to check if the LED indicator lights up.

Check the YoLink App to ensure the device is online.

Assess the communication environment between the door sensor and the YoLink Hub. What is the distance between the garage door sensor and the Hub? Are there any obstacles between the garage door sensor and the Hub? Avoid placing the garage door sensor in semi-enclosed or restricted areas, such as underground wells or pits. The signal strength depends on the placement position.

If the issue persists after following these steps, please contact YoLink customer support for further assistance.


Q: Will the Garage Door Sensor be damaged if exposed to temperatures below 32°F?

A: The YoLink Garage Door Sensor is designed to work within an industrial-grade temperature range. The specified operating temperature range of 32°F to 104°F is primarily due to the use of standard alkaline batteries in these devices. To ensure a 5-year battery life for the Garage Door Sensor, it is recommended that they operate within this temperature range. Battery life may be significantly reduced when temperatures drop below 32°F, although the devices themselves should still function properly. Using wide-temperature-range lithium batteries could extend their performance in colder conditions, but this would increase costs and potentially limit air shipping availability for these products in some areas.


Q: Can I add a continuous alert feature to the garage door sensor?

A: Yes, you can add a continuous alert feature to your garage door sensor. First, update your YoLink app and the firmware of your garage door sensor. Next, unpair the garage door controller from the sensor. Finally, navigate to the sensor device details screen in the app and set up the continuous alert feature.


Q: My garage door sensor displays an unknown status. How can I resolve this issue?

A: To resolve this issue, please contact YoLink customer support. They will assist you in updating the firmware of your garage door sensor. After the update, the problem should be fixed.


Q: Can I set up an Alexa routine for the garage door sensor when the garage door is opened?

A: Yes, you can create an Alexa routine for your garage door sensor when the garage door is opened. This allows you to receive notifications or trigger other smart devices in response to the garage door opening event.


Q: What are the features and capabilities of the YoLink garage door sensor?

A: The YoLink garage door sensor is designed to monitor the position of your garage door, detecting whether it is opened or closed. It can send alerts and trigger automations based on the door's opening, closing, or being left open for an extended period. Additionally, the sensor is equipped with an LED light for easy visual status indication.


Q: What should I do if my device is offline or I'm not receiving alerts from door opening/closing events?

A: Please follow these troubleshooting steps:

If the sensor is not connected to the cloud, press the SET button on the sensor once.

If the Hub is offline, reconnect the Hub to the internet and press the SET button on the sensor once.

If the Hub is not powered on, turn it on again and press the SET button on the sensor once.

If the sensor is out of range from the Hub, you may need to relocate the sensor or Hub for better connectivity.

If you receive low-battery indicators or alerts, or if you suspect the batteries may be the issue, replace them with 2 premium "AAA" alkaline batteries.

If none of these solutions resolve the issue, please contact YoLink customer service for further assistance.

Product Page

Contact Us

Do you have questions? We have answers!

Do you have questions? We have answers!

Please fill out the form below for general product inquiries.

For product or technical support, please email us at service@yosmart.com or call us at 831-292-4831. Please note our Irvine, California office hours: 9AM - 5PM Pacific, Monday through Friday, for US phone support.  

Name:

Phone:

Email:

Message: